Nextdoor Patan Guests’ Frequently Asked Questions

Covid-19 Alertness

What measures are being taken during the covid-19 pandemic?

  • Masks and social distancing with hostel staff is mandatory
  • Masks are encouraged in all common spaces
  • Guests are requested to limit occupancy in all common spaces

Visit this page for more information on covid-19 protocols being followed in the hostel.

Reservations

What are the check-in and check-out timings?

Our Check-in opens at 3pm. We are happy to provide late check-in for prior reservations.

Please note that for walk-in reservations, check-in closes at 9pm.

How long is the front desk open?

The front desk is open from 7 am to 9 pm everyday. 

Is there a curfew time at the hostel?

No. There is no curfew time at the hostel.

However, guests are requested to be considerate about the other guests staying at the hostel and not disturb them at odd hours.

Which payment methods do you accept?

We accept Cash (NPR and USD) and local online paymen options (esewa, fonepay) at the hostel.

Which documents are required for check-in at the hostel?

  • For international travellers, a passport is mandatory for checking in at the hostel
  • For Nepali nationals, any national identity proof is acceptable

What are the different kind of accommodations available at the hostel?

We have accommodations that suit the needs and budget of every type of guest, as follows: 

  • 8-bed mixed dormitory
  • 4-bed female dormitory
  • Private Room (Max occupancy 4pax)
  • Studio apartment (Max occupancy 3pax)
  • Penthouse (Max occupancy 2pax)

Do you accept bookings for large groups?

Any booking of more than 4 people has to be booked in advance.

Do you have any age restrictions?

Individuals above the age of 18 are allowed to stay in the hostel. Minors need to be accompanied by family members.

Do you provide pickup and drop service from the airport?

Yes, we provide pickup and drop service to the airport on prior request.

Can I check-in early or check-out late?

Yes, early check-in or late check-out can be requested by guests, acceptable only on availability. Guests are requested to confirm with the front desk.

Can I make changes to my reservation?

Request for changes in the reservation can be entertained with one day’s prior notice, subject to availability. Guests are requested to confirm with the front desk.

What is your cancellation policy?

100% Refund if cancelled by 6pm, at least one day in advance.
50% Refund if cancelled later than 6pm, at least one day in advance.
No Refund for same-day cancellations.

For guests with weekly rates, cancellation requires at least 7 days notice. For cancellation with lesser notice, daily rates are applied instead.

For monthly rates, please contact the Front Desk for Cancellation Policy.

Stay at the hostel

What type of facilities can I expect?

  • Air-conditioned spacious rooms
  • Twin charging ports beside every bed
  • Soft 8-inch mattresses
  • Clean towels
  • Private lockers
  • Privacy curtain
  • 2 pillows for every bed
  • 24×7 running hot water supply
  • Free Wifi
  • Hostel kitchen
  • Co-working space
  • Outdoor sitting area
  • Power backup
  • CCTV cameras
  • Daily housekeeping

And loads of plants for green therapy 🙂

Is car and bike parking available?

Limited parking available. Guests are requested to confirm with the front desk.

Is smoking permitted?

Smoking is not permitted in common areas or rooms. There are designated smoking areas on the hostel premises. 

Do you have Wi-Fi at the hostel?

We have free high-speed wi-fi facility on every floor. Guests are requested to contact the front desk for the wi-fi password.

Do you provide luggage storage facility?

Luggage storage exists, subject to availability.

Can I cook my own meals?

Yes, we have a designated kitchen area where guests can cook their meals.

Are pets allowed?

Guests traveling with pets are requested to inform the front desk and obtain permission prior to their arrival.

Can I bring or invite visitors to the hostel?

Dorms and rooms are reserved for hostel guests only. Visitors are limited only to the ground floor and cafe.

Do you provide laundry service at the hostel?

We do not provide in-house laundry services. However, we will be happy to connect you with local laundry service providers who will pick-up and drop your clothes at the hostel premises.

Important hostel rules

Possession or use of marijuana or any other recreational drug is strictly prohibited.

Local Tips

How do I reach the hostel?

You can reach the hostel by taking prepaid cab or local cabs, buses, or by using local ride sharing options like tootle or pathao from the airport.

Do you conduct events?

Yes, we conduct weekly events at the hostel in collaboration with the local community.

Some of the events that we conduct are:

  • Cooking classes
  • Tour or class about local culture
  • Themed dinner nights
  • Bike tours
  • Walking tours 
  • Movie nights 
  • Pub crawls
  • Games night
  • Temporary art galleries
  • Hiking

 

Where can I get a local sim?

You can get a local sim from the airport on arrival with your passport. You can also get a local sim from any of the shops near the hostel. 

Which ride-sharing apps can I use?

You can use ride-sharing apps like Tootle and Pathao to commute effortlessly to anywhere in the valley. You can create an account with a Nepali number in seconds.

Which places can I visit nearby?

Our hostel is located in a quiet neighbourhood at the heart of the city which makes it really convenient to travel around for sight-seeing. Some of the tourist attractions are listed below for your convenience:

 

Top attractions
  • Narayanhiti Palace Museum: 3.4 km
  • Swayambhu: 4 km
  • Swayambhunath Temple: 4.2 km
  • Pashupatinath: 4.3 km
  • Boudhanath Stupa: 6.1 km
  • Bhaktapur Durbar Square: 11.2 km
  • Sleeping Vishnu: 11.3 km
  • Shivapuri National Park: 11.3 km
What’s nearby
  • National Stadium: 1.5 km
  • Patan Durbar Square:1.8 km
  • Nepal Tourism Office: 1.9 km
  • Freak Street: 2.2 km
  • Kathmandu Durbar Square: 2.3 km
  • Nasal Chowk: 2.3 km
  • Hanuman Dhoka: 2.3 km
  • Ranipokhari: 2.5 km
  • Garden of Dreams: 3.2 km
  • Thamel Chowk: 3.3 km

Where can I exchange my foreign currency?

We can exchange foreign currency at the hostel front desk. Please note that 2.5% will be charged for currency exchanged to cover currency conversion fees.